Core Capabilities Index

This directory contains detailed technical specifications for each of the core innovations within the Ticket Masala ecosystem.

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Capabilities

1. Multi-Domain Configuration Engine DSL Compilation, Expression Trees, and Configuration-as-Code.

2. SAP Snapshot Sync A Read-Only Amplifier strategy for reliable ERP integration without Excel.

3. Enrichment Pipeline Ephemeral OCR, Local ML.NET, and RAG-based intelligence for document processing.

4. Knowledge Base Atomic snippets and the MasalaRank usage-based ranking algorithm.

5. GERDA Dispatch Engine Algorithmic work assignment using WSJF, Affinity, and Skill Matching.

6. Privacy and Governance Layer The Privacy Proxy for local PII scrubbing and AI budget controls.

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Related Guides

For operational configuration and development guidance, see the Guides Directory.

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Looking for the executive summary? See the System Overview.